PDG Introduces iPad Apps

April 13, 2012

As more and more organizations take advantage of the flexibility and convenience of the iPad, PDG has placed a major focus on creating a real iPad capability. While some organizations focus on just moving their existing courses to the iPad, PDG is focusing on getting real value from the affordances of the iPad, delivering on-demand training and performance support in a format that’s uniquely tablet-based. We recently helped a client move a cumbersome reference manual onto the iPad, putting a wealth of easily searchable information at every employee’s fingertips. Read our case study here:

Case Study – Repurposing Assets for the iPad


Talk Mobile Learning with PDG at ASTD in Denver!

March 20, 2012

Join PDG’s Rich Mesch at the ASTD 2012 International Conference in Denver, CO on May 9, 2012 at 10:30am as he presents “Mobile Learning is SO 10 Minutes Ago… Mobile Performance is Now!”

Mobile learning is on everybody’s to-do list, and why not? Who wouldn’t want learning that follows you everywhere? But like so many emerging technologies, we need to look past the gloss of the possible to the reality of the useful. When we deliver learning to a mobile device the same way we deliver it to a desktop computer, we miss the point of Imagehaving a mobile device to begin with. People “learn” from their mobile devices all the time, they just don’t call it training. Whether they’re pulling sports scores, GPS-ing the next leg of their trip, or sending some quick texts, people use their mobile devices to gain knowledge–and we need to leverage the methods our audience is already using. They use mobile devices:

  • In short intense bursts
  • In down-time, such as between appointments
  • To retrieve information that may not be at their fingertips, or
  • To get information that may be so current or time-sensitive, there’s no other way to get it other than right now.

We need to look at not what we can teach people on a mobile device, but rather how we can use mobile devices to provide information to help them perform better. The goal of this session is to overcome the hype and misinformation surrounding mobile learning, and focus on how this technology can help the workforce become more effective. We’ll explore why most mobile learning is ineffective, and why mobile content needs to be rethought based on how people use mobile devices.

Participants in this session will learn:

  • How to create a mobile strategy that supports performance rather than learning
  • Why adapting conventional learning paradigms to mobile devices is ineffective
  • Relevant research on how adults use mobile devices
  • How mobile technology can be used effectively for performance support
  • Reusable Strategy & Design models for creating effective mobile performance

PDG and Novo Nordisk win Sales & Marketing Gold

December 20, 2011

Brandon Hall Group recently bestowed their prestigious Gold Excellence Award in Sales and Marketing on Performance Development Group and Novo Nordisk for their partnership in creating the Diabetes Sales Academy (DSA).  DSA was recognized as Best Program for Sales Training and Performance. 

Novo Nordisk is a global healthcare company, with 29,300 employees in 76 countries, with products marketed in 170 countries.  While Novo Nordisk provides therapies for many conditions, it is perhaps the world leader in providing effective therapies for Diabetes. Novo Nordisk’s vision was for the Diabetes Sales Academy (DSA)to be the catalyst for transforming their sales force into one that physicians recognize as the industry’s most effective and trusted in diabetes care.

In order to accomplish that, Novo Nordisk partnered with PDG to:

  • Complete a detailed analysis, involving many levels of organizational stakeholders
  • Uncover the knowledge gaps that needed to be closed in order to get the sales force to the “next level.”
  • Identify the importance of clinical comprehension and how to discuss with health care professionals
  • Engage sales managers as drivers of content and coaches
  • Create a blended curriculum that engaged the sales force
  • Put together an effective Change Management and Communication plan to truly change the way the sales force was trained

According to PDG Managing Partner David Manning, “PDG is proud of our partnership with Novo Nordisk. Our goal is not just to provide training solutions, but to drive our clients’ business success.  We think we really made a difference with DSA.  We’re excited by this award, but the most important metric is our client’s success.”

About Performance Development Group

PDG is a global leader in providing workforce  transformation solutions which build value for our clients by aligning  workforce performance with corporate strategy.   We work with you to create the strategy, develop the solutions and provide  a scalable implementation capability to drive bottom line results through  improved workforce performance.

Privately held since 2002 and headquartered in Malvern, PA. PDG offers a comprehensive suite of products and services that support the  entire workforce transformation lifecycle.

About Brandon Hall Group

With more than 10,000 clients globally and 20 years of delivering world class solutions, Brandon Hall Group is the preeminent research and analyst organization focused on developing research driven solutions to drive organizational performance for emerging and large organizations. Through the recent merger of Brandon Hall Research and AC Growth, Brandon Hall Group has an extensive repository of thought leadership, research, data and expertise in Talent Management, Learning & Development, Sales, Marketing and Executive Management.

At the core is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient.

PDG to Present at ASTD eLearning SIG

December 1, 2011

PDG’s Belen Bilgic Schneider will share how to present large amounts of data cleanly and concisely using Infographics at the Philadelphia ASTD eLearning SIG. Belen’s presentation is on Thursday December 15, 2011 from 12:00 PM to 1:30 PM EST.

Whether you are flying solo or a dynamic duo of Instructional and Graphic Designers, one thing is certain: creating a course filled with content-enhancing graphics is a challenge. Process models and complex info-graphics lend themselves easily to a high-caliber partnership between content and visuals. But what can you do to make your content graphics do more heavy lifting for less obvious content? Join us for some tips on how to demand more from your visuals!

For more information, visit the Philadelphia ASTD website at: http://events.r20.constantcontact.com/register/event?oeidk=a07e4ii56q1ca36233e

A powerhouse of contagious energy, Belen Bilgic Schneider is PDG’s Director of Media Services. With more than fifteen years of experience in business administration, business application instruction, and print, web and multimedia design, Belen’s unique blend of creativity and usability have helped her achieve focused and powerful results during her 6 years in the learning and performance industry. Today, her holistic approach shines through as she leads the Media Services team in their pursuit of excellence creating high-impact visuals and enhancing learner engagement.

How the Strip of the Month was “Conceived”

August 24, 2011

PDG partnered with a healthcare management company to assist Obstetric RN’s in their ability to read fetal monitoring strips. Prior to collaborating with PDG, the company was providing the fetal strip training in a paper based format accompanied by a set of questions. The company was looking  for a more engaging solution using the latest technology and turned to PDG to produce the course.

The solution that PDG devised was twelve 15-minute e-learning course modules that would be placed on the company’s learning management system (LMS) on a monthly basis. Each 15-minute module provides the nurse with the patient’s background information, assessment of the patient’s fetal strip and a set of 10 questions from various sample categories. Examples of questions include: What baseline trend(s) did the strip present? What is the physical cause of this trend? What goal would help correct the problem? What action will correct the problem? Feedback appears immediately after the learner answers each question.

By contextualizing the assessment (giving it a storyline and a series of characters – support staff and mothers), the nurses can practice reading strips of lifelike patients.   The intent is for this to lead to a more effective assessment and skill building activity, with feedback linked to the actions the nurse choses to take/not take in each case, delivering just-in-time feedback to keep their skills current back on the job. PDG’s team consisted of a course designer, project manager, instructional designer, an art director, two graphic designers and a developer; as well as a registered nurse to write the content documents based on specific patient profiles, and a medical writer to review and reference each content document for the company.  To date, three of the 12 modules have been rolled out to the client.

PDG continues to work with all its clients to create strategies, develop solutions and provide scalable implementation capabilities that drive bottom line results and improve workforce performance. 

PDG Working with Major Pharmaceutical on Transforming its Workforce!

August 11, 2011

In late 2010, PDG partnered with a major pharmaceutical company’s manufacturing division to assist them in achieving an ambitious goal: to become #1 in providing their type of products to the world. In order to meet this objective, the organization embarked on a transformation to become a learning and high performance institution. As Jack Welch put it: “An organization’s ability to learn & translate that learning into action rapidly is the ultimate competitive advantage.” PDG leveraged its Strategy Consulting, Training Development and Learning BPO to meet these needs.

The first step was to conduct an analysis to uncover what the knowledge gaps were in the organization that was preventing them from increasing performance. PDG’s Strategy Consultants did countless interviews, focus groups and site visits, and heard hundreds of points of view from the shop floor to the director level.  They uncovered leadership and process knowledge gaps — people didn’t see or understand the big picture – more importantly, they didn’t understand their role in that picture. PDG’s
Creative Solutions team designed courses that provide the learner with the greatest impact – the ability to see the whole picture and move from “how I” to “how we” manufacture product.

In addition to teaching new knowledge and skills, the courses were also meant to ensure that people were connecting and communicating—laughing together and learning together in the classroom. However, knowing that training alone will not change culture; the PDG strategy team put together a set of plans that ensure behavior changes. The first is to ensure employees and leadership know what is expected of them, the second is of course to teach them, the third is to ensure coaching and “pull through” of knowledge happens on the job, and the fourth is to ensure that the “right” behavior is rewarded.

Now, in the rollout stage, PDG’s Managed Services group is overseeing the implementation of nearly 20 courses with over 1,000 sessions that will eventually involve learners from all around the globe.  PDG is providing onsite project management and administrative support from scheduling the sessions, hiring and training the facilitators, preparing all course materials and overseeing the sessions.  A PDG team member is always onsite, whether it is 12 noon or 12 midnight, to ensure that an effective instructing and learning environment has been created for the facilitator and the learner respectively.

This tremendous undertaking by both PDG and its partner continues to unfold.  PDG’s Strategy Consulting, Training Development and Learning BPO has assembled a tremendous team with some of the best minds in the business to guarantee that it is done right to achieve business objectives.

PDG continues to work with all its clients to create strategies, develop solutions and provide scalable implementation capabilities that drive bottom line results and improve workforce performance. 

PDG to Present at Philadelphia’s ASTD

July 11, 2011

PDG’s Doug Gnutti and Paula Jayne White will present 10 Consultative Skills That Drive Better Training at this coming Wednesday’s ASTD Chapter meeting at the DoubleTree Hotel in Plymouth Meeting, PA (July 13 @ 5:30 pm). The session was designed by Doug and Paula Jayne to review the skills that make effective consultants, and provide clients with what they want and, more importantly, with what they need.

Training and development professionals are tasked with responding to clients’ needs and objectives; but being responsive is only one part of the solution. When you develop strong business acumen, you develop the skills to build client-partner relationships that lead to insightful recommendations and successful and effective programs.

If you would like to attend this session, or would like more information about the program, please click here to be directed to the ASTD Philadelphia Chapter homepage.